Page History: If allowing support to remote in to my computer is not an option is there another way to show you my issue?
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Page Revision: 2013/03/05 09:54
Yes Windows 7 and 8 come with a feature called Steps Recorder. You can use Problem Steps Recorder to automatically capture the steps you take on a computer, including a text description of where you clicked and a picture of the screen during each click (called a screen shot). Once you capture these steps, you can save them to a file that can be used by a support professional or someone else helping you with a computer problem.